Breathing New Life into Legacy Systems

Web App

Product Generic Drug Reimbursement Automation Tool

Industry Healthcare and Medical

Year 2021 - 2022

Role Lead UI/UX Designer

Team 1 UI/UX Designer
2 Stakeholders
2 Front End Developers
1 Delivery Manager
1 Business Analyst
1 Technical Architect

Collaboration Approach Led the redesign efforts, providing initial screens, guiding CSS and HTML implementations, and ensuring the design vision was accurately executed.

Objective

Redesign a legacy medical product with a modern UI, enhancing usability and incorporating new branding.

Struggle

Outdated and Complex Design

The product had an old UI, cluttered with elements and excessive clicks, making it user-unfriendly.

Lack of Responsiveness and Browser Support

Legacy coding limited browser compatibility and responsiveness, leading to user frustration.

User Feedback

Users found the platform hard to use, unappealing due to its outdated design, and struggled with its complex UI.

Transformation

Breathing New Life into Legacy Systems

Embarked on a complete redesign, focusing on modernizing the UI while keeping the existing functionalities intact.

Navigational Clarity: Less Clicks, More Efficiency

Simplified user journeys within the product. Reduced unnecessary clicks and improved task flows for better user experience.

Infusing Brand Identity in Design

Incorporated the new branding into the product's design, aligning it with the company's modern aesthetic and ethos.

Heuristic Harmony: Aligning with User Expectations

Implemented heuristic principles to enhance usability, including clear error messaging and intuitive interactions.

Efficiency in Every Click

Redesigned task flows to allow users to complete actions in a single screen, reducing the need to navigate across multiple pages.

Outcome

Modern and User-Friendly Interface

Achieved a clean, modern UI that's intuitive for new and existing users.

Consistent Design Language

Established design consistency throughout the product, enhancing the overall user experience.

Positive Stakeholder Feedback

Received strong positive feedback for the redesigned product's usability and aesthetics.

Personal Insights and Learnings

Adapting to New Domains

Gained valuable insights into the medical product domain, learning to align design with specific industry terms and functionalities.

Design Within Constraints

Learned to balance innovative design with the constraints of legacy systems, ensuring functionality was not compromised.